At Advance Gen Solutions, we are committed to providing excellent customer service and ensuring your satisfaction. If you need to request a refund, please read through our refund policy below.
To be eligible for a refund, customers must contact our customer service team within three days of the transaction date. Refund requests made after this period will not be honored.
The following transactions are not eligible for a refund:
If your refund request is approved, it will be processed within five to seven business days from the date of your request. Refunds will be credited to the original payment method, and you will receive an email confirmation once processed.
If you are not satisfied with our services, please contact our customer service team for assistance. If a resolution cannot be reached, you may choose to dispute the transaction with your financial institution.
Advance Gen Solutions reserves the right to update or modify this refund policy at any time without prior notice. Any changes will take effect immediately upon being posted on our website.
For any questions or concerns about our refund policy, feel free to contact our customer service team at info@cableinternetonline.com